
Sheraton Hanoi: Your Luxurious Hanoi Escape Awaits!
Sheraton Hanoi: More Than Just a Hotel (And a Pretty Messy Review)
Okay, buckle up, buttercups, because this isn't your average, sterile hotel review. This is me, spilling the tea (and maybe a little pho broth) on the Sheraton Hanoi. They're calling it "Your Luxurious Hanoi Escape," and honestly? They're not completely wrong. But let's get real, luxury ain't always perfect, and this place has got its own unique, slightly wonky charm.
Accessibility: Navigating the Maze (and My Own Clumsiness)
Right off the bat, let's talk accessibility. The Sheraton Hanoi claims to be accessible, and they've put in some effort. There's an elevator (thank GOD), which is essential in a high-rise hotel, and facilities for disabled guests are listed. I didn't bring a wheelchair, so I couldn't fully test it, but the lobby seemed pretty navigable. What I can confirm? The marble floors are slippery when wet (especially after a thunderstorm, which happened, naturally, during my stay!), and I almost ate it in my flip-flops. So, yeah. Watch your step.
The Internet: Bless Your Digital Heart (and the Weak Signal)
Let's be real, internet's a necessity these days. And the Sheraton gives you options! Free Wi-Fi in the rooms, praise be! I could stream Netflix (essential for recovering from jet lag). They also offer LAN access, if you’re old-school (or just need a super-reliable connection for work, which is a plus). Wi-Fi in public areas? Yep. But, and it's a big but, the signal, sometimes, felt like it was running on dial-up. Frustrating, especially when trying to upload those envy-inducing travel photos.
Things to Do (Besides Napping): Relaxation & Recreation - Or Finding Your Zen (Eventually)
The Sheraton Hanoi really wants you to chill. They've got the whole spa shebang: Body scrubs, body wraps (sounds amazing!), and all the massage options you could dream of. I splurged on a massage, and it was… pretty good. Not life-altering, but good. The pool with a view? Stunning. I spent an unholy amount of time lounging by it, pretending I was a glamorous movie star. The sauna, steamroom, and the gym/fitness center are all there too. The gym had all the equipment you'd expect, and the pool area was amazing too.
Cleanliness & Safety: Feeling Safe (ish)
Okay, safety. This is important. Sheraton Hanoi seems to be taking things seriously. They offer anti-viral cleaning products, daily disinfection in common areas, and even have that hygiene certification. Rooms are sanitized between stays, which is comforting. They have staff trained in safety protocol and are using professional-grade sanitizing services. There's a doctor/nurse on call, and a first aid kit. They've got those essential condiments in your room (hand sanitizer) and offer hand sanitizer everywhere. They even provide contactless check-in/out. All the basic safety stuff is pretty much there. They're even offering room sanitization opt-out available - that's a good thing too.
Dining, Drinking & Snacking: Food Glorious Food (And Occasional Confusion)
This is where things get… interesting. Restaurant options are plentiful. The Asian breakfast? Solid. Buffet in the restaurant? Absolutely. Western cuisine options? Of course. Salad in the restaurant? Yup. The coffee shop and coffee/tea in the restaurant are a must-have. The hotel has a pool bar and also has a snack bar. You can get room service 24 hours a day (which is great for those midnight pho cravings), and there's a vegetarian restaurant. Alternative meal arrangements are generally accommodated.
But here’s the thing: the sheer volume of choices can be overwhelming. Ordering room service? Prepare for a slight language barrier and potential menu misunderstandings. I ended up with a plate of spring rolls instead of the soup I craved. Not complaining, necessarily (spring rolls are delicious), but it wasn't exactly what I ordered. A la carte in the restaurant is available, with a range of options. Desserts are good. The happy hour is a godsend after a hectic day! International cuisine is available. They provide a bottle of water.
Services and Conveniences: The Little Things (that Make a Difference)
Okay, so they have a laundry service (thank goodness, because my clothes were starting to resemble a crumpled mess after a week of exploring). They also have a dry cleaning service, and ironing service. Luggage storage is available. They have a concierge, which is great for getting recommendations and booking tours (the staff is very helpful). They also provide a lot of things for people with disabilities: Facilities for disabled guests, and an elevator! They provide a convenience store, and have a currency exchange. There is air conditioning. There is a doorman. They provide daily housekeeping, which is essential. They provide a gift shop/souvenir shop. Cash withdrawal is available.
For the Kids: Haven and Headache (Depending on Your Perspective)
If you've got kids, the Sheraton Hanoi is… well, it's family-friendly. They have babysitting services available (useful!), kids' facilities, and kids' meals. They are also family/child friendly.
Rooms: My Personal Fortress of Solitude (and Occasional Mild Panic)
My room? Ah, my little sanctuary. They offer non-smoking rooms, which is a HUGE plus. I had the following:
- Additional toilet
- Air conditioning
- Alarm clock
- Bathrobes
- Bathroom phone
- Bathtub
- Blackout curtains
- Carpeting
- Closet
- Coffee/tea maker
- Complimentary tea
- Daily housekeeping
- Desk
- Extra long bed
- Free bottled water
- Hair dryer
- High floor
- In-room safe box
- Interconnecting room(s) available
- Internet access – LAN
- Internet access – wireless
- Ironing facilities
- Laptop workspace
- Linens
- Mini bar
- Mirror
- Non-smoking
- On-demand movies
- Private bathroom
- Reading light
- Refrigerator
- Safety/security feature
- Satellite/cable channels
- Scale
- Seating area
- Separate shower/bathtub
- Shower
- Slippers
- Smoke detector
- Socket near the bed
- Sofa
- Soundproofing
- Telephone
- Toiletries
- Towels
- Umbrella
- Visual alarm
- Wake-up service
- Wi-Fi [free]
- Window that opens
The room was clean, spacious and well-appointed. The bed was comfy. The blackout curtains were a lifesaver after those late nights exploring the city. And the complimentary tea and coffee? A lifesaver in the mornings. I really enjoyed the private bathroom with a separate shower/bathtub. The TV had a decent selection of channels.
Getting Around: Navigating the Chaos (with Hopefully Not Too Much Trauma)
The Sheraton Hanoi has a free car park (which is a godsend if you're renting a car). They also offer airport transfer. You can get a taxi.
My Overall Verdict (The Unvarnished Truth)
The Sheraton Hanoi is a good hotel. It’s not perfect. It has its quirks. The service can sometimes be a little slow, and occasionally there are language barriers. But overall, it offers a comfortable and convenient base for exploring Hanoi. It’s clean, safe, and has some truly lovely features (that pool!).
Here's the thing: The reason you should go for it is the location. It is on the edge of the city, so access to the sights is easy.
Here's My Compelling Offer (Because I'm Now a Virtual Salesperson, Apparently)
Tired of the Hanoi Hustle? Escape to the Sheraton!
Book your stay at the Sheraton Hanoi today and experience:
- Luxe Living: Stunning rooms with all the comforts you deserve.
- Poolside Paradise: Soak up the sun and sip cocktails by the breathtaking outdoor pool.
- Culinary Adventures: Indulge in a diverse array of dining options, from authentic Asian cuisine to international favorites.
- Peace of Mind: Enjoy enhanced safety and hygiene protocols, so you can relax and enjoy your stay!
- Perfect Location: Your gateway to explore Hanoi.
Click here to book your unforgettable Hanoi escape! Don't miss out on our special offer!
Sai Residency: Your Bangalore Home Away From Home (Luxury Included!)
Okay, buckle up, buttercups! This isn't your glossy-magazine travel plan. This is real life, Hanoi-style. We're talking Sheraton Hanoi chaos, glorious food comas, and probably a moment or two where I question every life decision. Prepare for a wild ride… and pack your Pepto-Bismol.
Trip: Hanoi – The Sheraton Symphony of Shenanigans (Because Let's Be Real)
Dates: Okay, let's say… a generous five days. Honestly, the jet lag hitting me would probably be a longer period of time.
Hotel: Sheraton Hanoi – because I deserve a little luxury after the purgatory that is international travel.
Day 1: Arrival – Jet Lagged Jitters and Pho Fundamentals.
- Morning: Arrive at Noi Bai International Airport (HAN). Ugh, the flight. Let's just say I'm pretty sure my carry-on is now a sentient being that hates me. Find my pre-booked transfer (THANK GOD, because haggling with taxi drivers in my current state is NOT happening). The drive into Hanoi is… vibrant. Motorbikes defying gravity, honking symphonies, and a general sense of controlled chaos. I'm immediately overwhelmed.
- Check-in at Sheraton Hanoi: Thank the heavens! Plush towels, fluffy robes, and a view that almost makes me forget I'm questioning my life choices. Immediately collapse on the bed. No judgment if I don't make it to the pool.
- Afternoon: Combat jet lag with caffeine and a brisk walk. Okay, "brisk" might be an overstatement. More like a shuffle with frequent pit stops for people-watching.
- Evening: Food, glorious food. The mission: locate the most authentic Pho Ga (chicken noodle soup) within walking distance of the hotel. This will be crucial. The first place? Tourist trap. The second? Better, but still…meh. The third? Bingo! A tiny, bustling stall on a side street. The broth? DIVINE. The cilantro? Overflowing. The joy? Immense. The chopstick skills/ lack thereof? Embarrassing.
- Quirky Observation: The locals all devour their Pho with such grace, like they're using chopsticks since they were born. When I try, I feel like a newborn giraffe wobbling on its legs.
- Emotional Reaction: My stomach makes a happy dance. I'm alive! I think I can do this!
- Imperfection: Accidentally splashed broth on my shirt. This is my new uniform.
Day 2: Old Quarter Charm and Shopping Sabotage
- Morning: Breakfast at the Sheraton - I've worked up an appetite after last night's pho quest. I love the buffet, but I'm also the kind of person who looks at it and thinks "I could eat ALL OF THIS". I'm feeling better - somewhat functional, at least. Explore the Old Quarter! This is where it gets real. Wandering through the narrow streets, dodging motorbikes, and trying not to get lost is an adventure in itself.
- Stream of Consciousness Rant: The amount of stuff on display, the vendors yelling, the constant buzzing of motorbikes… it's a sensory overload, and I love it and hate it.
- Afternoon: Shopping. Oh, the shopping. Silk scarves, lacquerware, knock-off handbags that are almost convincing… I get easily distracted. I almost get scammed into buying a "genuine antique" that's clearly been aged with dirt and desperation. I'm so bad at haggling. Seriously, I'd pay a fortune to just have someone do it for me.
- Double Down on Shopping: I spend a solid two hours in a tailor shop, contemplating a custom-made Ao Dai. I choose a vibrant emerald green silk. I then realize it cost me way too much, but the allure of fabulousness is just too strong.
- Evening: Water Puppet Theatre. Pure, unadulterated, touristy joy! The music is… unique. But the puppetry is mesmerizing. The whole thing is just… magical. It is not the best performance of my life, but I am so charmed by it. I feel like a kid. Dinner. Somewhere authentic. I can't remember where, but I remember eating a lot.
Day 3: Ha Long Bay – The Dream Trip (and The Seasickness Nightmare)
- Morning: Early start! Ha Long Bay day trip. This is on every "must-see" list, and I'm determined to experience its alleged beauty. The drive is long, and I'm already dreading the seasickness that invariably accompanies boat trips.
- Imperfection: I forgot my seasickness medication.
- Daytime Cruise: Ha Long Bay is undeniably stunning. Towering limestone karsts, emerald waters, and a light mist hanging in the air. We kayak, swim, and take a gazillion photos. And I'm seasick as hell. Seriously, if you can see the color of my face, it's probably green.
- Emotional Reaction: While admiring the stunning panorama, I'm also simultaneously praying to the porcelain gods. This trip is beautiful and horrible at the same time.
- Opinionated Language: Let's be honest, by the time I got back I was just looking forward to dry land and a large glass of ginger ale.
- Evening: Back in Hanoi, exhausted but triumphant. I take a long, hot shower and collapse into bed. All I know is that no matter how gorgeous Ha Long Bay is, it's not worth the stomach churning. Dinner is at my favorite Pho stall. Comfort food is the only cure.
Day 4: Temple Trysts and Egg Coffee Euphoria
- Morning: Visit the Temple of Literature - peaceful and beautiful. Take a deep breath and appreciate the serenity. It's a welcome break from the chaos of the city.
- Afternoon: Egg Coffee! The holy grail of Hanoi treats. I follow the directions… and I end up in a tiny cafe down a narrow alleyway. It is the most amazing thing I've ever tasted. It's like drinking liquid dessert. Pure happiness.
- Stream of Consciousness Rant: The coffee is too good and I worry I’ll be so addicted, it will be all I can think about.
- Evening: Cooking class! I embrace the challenge of making spring rolls and other Vietnamese delicacies. It's a fun, hands-on experience. And I get to eat everything I made. A lot of food. My stomach does another happy dance.
- Imperfection: While the food is delicious, my spring rolls look like they were rolled by a toddler.
- Emotional Reaction: I did that! I ate that! I deserve a medal.
Day 5: Departure – Goodbye, Hanoi (For Now!)
- Morning: Last-minute souvenir shopping (hopefully, a less disastrous experience than the first). I'm looking for something to remember Hanoi by. Maybe a hat. Or some tea.
- Afternoon: Check out of the Sheraton. One last delicious Vietnamese meal!
- Quirky Observation: The staff at the Sheraton are incredibly kind and helpful. I almost wish I could stay forever.
- Evening: Transfer to the airport. Reflect on the trip - overwhelmed, exhausted, but also completely captivated by Hanoi. It's a city that gets under your skin. I say goodbye… with a tear in my eye. I’ll be back.
- Emotional Reaction: This city has really changed me. I'm sad to leave, but I know I'll always remember this trip. It was perfect.
- Messier Structure: I forgot to mention the motorbike tour I did. It was terrifying, but I had the best time! I can't remember exactly when it happened, but I definitely think I did that.
Final Thoughts:
Hanoi is a whirlwind. It's a feast for the senses, a test of your patience, and a constant source of surprises. It's messy, it's chaotic, it's beautiful, it's delicious, and it's absolutely unforgettable. Prepare to embrace the chaos, eat all the food, and get slightly lost. You won't regret it.
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Sheraton Hanoi: Your Not-So-Perfect, But Totally Worth It, Hanoi Adventure - FAQs (with a heavy dose of reality!)
Okay, Seriously, Is the Sheraton Hanoi *Really* Luxurious? I've Seen Some Reviews...
Okay, let's get real. Luxurious? Well, it *tries* to be. The lobby? Gorgeous. Gleaming marble, that signature Sheraton scent...you know the one. Walks in, feels like a movie. My first thought? "Wow, I could get used to this." Then you get to your room, and it's where things get...shall we say, interesting.
The "luxurious" element hinges on your expectations. It's not the Four Seasons, people. Sometimes the "splendor" feels a little...dated. I'm talking slightly worn carpets (shh, don't tell anyone!), maybe a creaky door, and a shower head that *kinda* dribbles. BUT! The beds? Heavenly. Seriously, I *slept* in that bed like a baby, snored like a grumpy walrus. Worth it? For the price, yeah. Just don't go expecting everything to be perfectly pristine. Think of it as "luxury-lite" with a side of charm.
What's the Deal with the Breakfast? It's the Most Important Meal of the Day!
Oh, the breakfast. The *breakfast*. Let's just say it's an experience. Prepare for a buffet that could feed a small army. Pho station? Check. Egg station with a perpetually stressed-out chef? Check. Mountains of pastries that look suspiciously like they've been out since... well, since breakfast started. (Okay, maybe I'm being harsh... but some of them are a tad... resilient.)
My personal favorite? The fruit. Don't go for the pineapple – it's usually a bit… cardboard-esque. But the mango! Oh, the mango. Sweet, juicy, messy-as-hell. Worth the potential food poisoning after a few too many helpings. (Just kidding… mostly!). And the coffee? Hit or miss. Sometimes it's glorious, other times it tastes like the bottom of a shoe. Honestly, embrace the chaos and just enjoy the sheer spectacle of it all. It's people-watching gold!
Are the Pools as Instagrammable as They Look?
Alright, listen up, Instagrammers! Yes, the pools *are* pretty. The main pool is massive and inviting. It's where you'll find families splashing, couples serenading each other with whispered compliments across the water, and the guy from the gym who seems to live in his Speedos. (I'm not judging... much.)
However, "instagrammable" also means "crowded." Good luck getting a perfect shot without someone photobombing with their inflatable unicorn. And sometimes, the water feels a little… chlorinated. But hey, it's a pool in a bustling city. Lower your expectations slightly and enjoy splashing around nonetheless. You can always Photoshop the crowd out later, right?
What's the Location Like? Is it Easy to Get Around?
The location is… decent. It's not smack-dab in the Old Quarter, so you avoid the immediate chaos of the motorbike madness. That's a plus, especially if you're like me and have the street smarts of a bewildered goldfish. You're in a more diplomatic area, which is quiet and green.
Getting around? Taxis are plentiful and cheap. Grab a Grab (the local ride-hailing app) - it's your best friend. But be warned: Traffic in Hanoi is a special kind of hell, especially during rush hour. Factor in extra time for any journey, and prepare for a white-knuckle ride at least once a day. Those motorbike drivers…they're fearless! Still, better than walking, right? I tried that once. Almost got run over by a bicycle. And a particularly aggressive dog. So. Grab. Definitely.
What About the Staff? Are They Friendly?
The staff? Generally, yes. Friendly, helpful, and always trying their best. They're polite, they smile a lot, and they'll bend over backward to assist you. That is, until you have a problem. Then, I'm a little less sure.
For example, I had a slight issue with a faulty air conditioner one night. It sounded like a jet engine taking off in my room. Called reception, and the poor guy on the other end of the phone was clearly flustered. Took about an hour, they sent someone, the guy looked at it and said "It's ok". I tried to explain I could not hear and sleep, and if I can change a room, but it looked like it was to stay. I just gave up, put some earplugs in, and made peace with the jet engine. It's a minor complaint, but I found it a little frustrating. Besides that, they're usually pretty amazing. Always a smiling face and a "Xin chào!" (Hello! in Vietnamese).
Are There Any Restaurants/Bars Worth Checking Out At The Hotel?
Yes, there are. The restaurant on the ground floor is decent, but a bit sterile. The food is good, but it doesn't quite have the vibrancy of the street food you'll find a stone's throw away (more on that later...). The bar? It's comfortable. The drinks are expensive. The cocktails? Varied. I had one that tasted suspiciously like cough syrup. Another was gorgeous and perfect. Such is life.
My recommendation? Use the hotel restaurants as convenient options, but don't be afraid to venture out. Hanoi's street food is legendary. Seriously, walk ten minutes and you'll find culinary gold. Trust me, the *real* adventure is in Hanoi, outside the hotel walls. Just... be careful crossing the street. Remember the goldfish comparison? I'm still traumatized.
The Spa - Is It Worth it to get a massage there?
Ok, so the spa... this is where things get a little... chaotic. First impression? It's beautiful - Dimly lit, calming music... smells lovely. I booked a massage, imagining pure bliss. I really needed a massage. My body was aching from walking around Hanoi (that, and maybe from all the delicious food I was eating, I'm not gonna lie...)
The massage itself? It was... fine. The masseuse seemed a little distracted, didn't find the "knots" I told her about. Now, I'm not saying it was *bad*. Just... not the transcendent experience I was hoping for. Pricey, too. Hanoi has farPersonalized Stays

